Terms & Conditions

The Mutual Agreement

This is a variation of the original Contract Killer template by Andy Clarke which can be found here: https://stuffandnonsense.co.uk/projects/contract-killer/

Between us, TMORPH design & print and our customers.

Summary

We will always do our best to fulfil your needs and meet your goals, but sometimes it’s best to have a few things written down so that we both know what’s what, who should do what and what happens if stuff goes wrong. In this contract, you won’t find complicated legal terms or long passages of unreadable text. We have no desire to trick you into signing something that you might later regret. We do want what’s best for the safety of both parties, now and in the future.

In short

You (The Customer) are hiring us (TMORPH design & print) to build a new website from an exiting template for the agreed monthly fee. Of course, it’s a little more complicated, but we’ll get to that.

What Do Both Parties Agree To Do?

As our customer, you have the power and ability to enter into this contract on behalf of your company or organization. You agree to provide us with everything that we’ll need to complete the project – including logo, text, images and other information – as and when we need it and in the format, we ask for. You agree to review our work, provide feedback and approval in a timely manner too. Deadlines work two ways and you’ll also be bound by any dates that we set together. You also agree to stick to the monthly payment schedule set out at the end of this contract.

We have the experience and ability to perform the services you need from us and we will carry them out in a professional and timely manner. Along the way, we will endeavour to meet all the deadlines set but we can’t be responsible for a missed launch date or a deadline if you have been late in supplying materials or have not approved or signed off our work on-time at any stage. On top of this, we’ll also maintain the confidentiality of any information that you give us.

Template Design

The template design you choose will be adapted to suit your branding and colour scheme and where necessary it will be modified (within reason) to suit the content supplied.

The template provided for your project is designed to high standards and is mobile responsive, we will not enter into design alterations unless explicitly agreed by both parties.

HTML and CSS Layout Templates

If the project includes HTML markup and CSS templates, we’ll develop these using valid HTML and CSS code. The landscape of web browsers and devices changes regularly and our approach is to look forward, not back. With that in mind, we will test all our markup and CSS in current versions of all major desktop browsers to ensure that we make the most from them. Users of older or less capable browsers or devices will experience a design that is appropriate to the capabilities of their software.

We do not cater to people using Microsoft Internet Explorer 6 and cannot predict the behaviour of that browser.

We will also test that these templates perform well on Apple’s iPad. We will not test old or abandoned browsers, for example, Microsoft Internet Explorer 6 or 5.5 for Windows or Mac, previous versions of Apple’s Safari, Mozilla Firefox, Chrome or Opera unless otherwise specified. If you need us to consider these older browsers, we will charge you at our standard old browser rate for any necessary additional design work, development and testing. Mobile versions of the website are tested on the latest versions of iOS Safari and Android Chrome, they are not tested on any device specific web browsers from mobile phone manufacturerers.

Text Content

We may have written a hundred blog posts but we’re not responsible for writing or inputting any text copy unless we specified it in the original estimate. We’ll be happy to help though, and in addition to the estimate, we will charge you at our standard copywriting or content input rate.

Photographs

You will supply us photographs in digital format. If you choose to buy stock photographs we can suggest vendors of stock photography. Any time we spend searching for appropriate photographs will be charged at our standard discovery rate.

Changes and Revisions

We know from plenty of experience that fixed-price contracts are rarely beneficial to you, as they often limit you to your first idea about how something should look, or how it might work. We don’t want to limit either your options or your opportunities to change your mind.

The estimate/quotation prices at the beginning of this document are based on the amount of work we estimate we’ll need to accomplish everything that you have told us you want to achieve. If you do want to change your mind, add extra pages or templates or even add new functionality, that won’t be a problem. However, you will be charged accordingly and these additional costs will need to be agreed to before the extra work commences.

This additional work will affect deadlines and they will be moved accordingly. We’ll be upfront about all of this if and when it happens to make sure we’re all on the same page before proceeding. We may also ask you to put requests in writing so we can keep track of changes. If the nature or functions of the project change significantly throughout the process, we reserve the right to deem the current project cancelled. At this point, you will pay us in full for all the work we have done and may commission us to complete the new project based on the new requirements. This will require a new quote and contract.

Technical Support

Our Web Wize package ensures your website is hosted and backed up regularly, updates are made and the site is running at all times*, we dot constantly check your website though and only react to security alerts when they come in, if you notice a change in your website please contact us for technical support.

*Due to the nature of the internet it is not possible to guarantee 100% uptime, even with full redundancy systems in place,

Legal stuff

We can’t guarantee that the functions contained in any web page templates or in a completed website will always be error-free and so we can’t be liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this website and any other web pages, even if you have advised us of the possibilities of such damages.

If any provision of this agreement shall be unlawful, void, or for any reason is unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Phew!

Copyrights

You guarantee to us that any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide us for inclusion in the website are either owned by your good selves or that you have permission to use them.

When we receive your final payment, copyright is automatically assigned as follows:

You own the graphics and other visual elements that we create for you for this project.

We’ll give you a copy of all files and you should store them really safely as we are not required to keep them or provide any native source files we used to make them.

You also own text content, photographs and other data you provided unless someone else owns them. We own the markup, CSS and other code and we license it to you for use on only this project. We love to show off our work and share what we have learned with other people, so we reserve the right to display and link to your completed project as part of our portfolio and to write about the project on websites, in magazine articles and in books about web design.

Payments

We are sure you understand how important it is as a small business that you pay the invoices that we send you promptly. As we’re also sure you’ll want to stay friends, you agree to stick tight to the following payment schedule.

    • Monthly fee as agreed to, paid by direct debit, standing order or a subscription via card.
    • There is no contract term with Web Wize websites they are all based on a rolling pay monthly subscription basis.
    • We do require 30 days notice in writing via email if you wish to cancel your subscription.
    • Your Web Wize website will remain the property of TMORPH design & print until you have completed the first 24 monthly subscription payments.
    • If you decide to cancel your subscription before you have been with us for 24 months and want to take your website with you can make a single payment the remaining months to transfer ownership.

Please note: There is a £60 +VAT admin fee for preparing websites for transfer which must be paid in advance.

NB: Your website will be set up ready to go within 24 hours of your order and we will add your content as soon as it is available. Once your finished website is launched you'll have full access to all it's editing capabilities, so you can change it as many times as you like.

But where’s all the horrible small print?

Just like a parking ticket, you can’t transfer this contract to anyone else without our permission. This contract stays in place and need not be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place. Although the language is simple, the intentions are serious and this contract is a legal document under exclusive jurisdiction of the courts of the United Kingdom.

get Web Wize and TMORPH

The get Web Wize concept is a website product/service developed by TMORPH design & print, the primary purpose of this service is to help small businesses and start-ups to get a quality website whilst saving time and money.

TMOPRH has over 20 years of experience in developing quality, bespoke websites for a mixed client base, why not visit tmorphdesign.co.uk to find out more.  

Our Services

Web Design

Search Engine Optimisation

Content Creation

Logo design & branding

Graphic Design

Printing

TMORPH design & print

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